(5.0 / 5)1679+ Ratings

The Insole Store Reviews

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Overall Rating

5.0
22 Reviews
  • 589%
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  • 34%
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About The Insole Store

TheInsoleStore.com is a prominent online platform that specializes in products designed for foot comfort. Their extensive product range includes insoles, arch supports, orthotics, orthopedic slippers, and socks. They also offer braces and other foot health and shoe care merchandise. The store prides itself on being the most convenient place to shop for these items. They also provide a comprehensive Help Center with FAQs about products, sizing, usage, and other product information and details. This makes it easier for customers to choose the right products for their needs. TheInsoleStore.com carries a large selection of top-quality brands, making it a one-stop-shop for all things related to foot comfort. They have been serving customers for the last 15 years, emphasizing their commitment to customer service and satisfaction.

The Insole Store Coupon & Discount Codes

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The Insole Store Customer Reviews (22)

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Gabriele Gruenewald
Gabriele Gruenewald
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Insole Game Strong!

So many choices, it's almost overwhelming. But their Insole Selector tool helped me find the perfect pair for my needs. My feet are forever grateful!

May 8, 2023
Soulaiman Kriesels
Soulaiman Kriesels
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You need these in your life

For real, if you're on your feet all day or have foot pain, stop what you're doing and buy these insoles. Worth every penny. My back and knee pain are gone. So happy I found these!

May 7, 2023
Danny Beck
Danny Beck
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Impressive Insole Quality

Finally, a store that sells high-quality insoles that actually work! My feet feel so much better after using the PowerStep Pinnacle Plus Met Insoles.

May 6, 2023
Norfolk Morris
Norfolk Morris
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Quality & Comfort

This store's got it all: top brands, great service, and the Spenco Total Support Original Insoles that have transformed my life!

May 6, 2023
Ida Kishiev
Ida Kishiev
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Bye bye knee pain!

Was starting to think I needed knee surgery but decided to try some good insoles first. Man am I glad I did! Works better than I could have dreamed. Feel 30 years younger.

May 6, 2023
Anne Frederiksen
Anne Frederiksen
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Ace Insole Store!

The insoles I ordered are fab, and the quiz they offer to help find the right product is super helpful. I'll definitely be a repeat customer!

May 5, 2023
Lamberto Boni
Lamberto Boni
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Amazing arch supports

Love these arch supports! Super comfortable and really help my high arches. Felt relief right away. Def recommend! Been wearing them for 6 mos now still going strong.

May 5, 2023
Mindy Anderson
Mindy Anderson
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My feet are happy!

These insoles are a lifesaver. Seriously helped my plantar fasciitis. Best 20 bucks I've spent this year.

May 2, 2023
Max Holloway
Max Holloway
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Amazing Insoles & More!

Not only did I find the perfect insoles, but I also discovered some great shoe care products. This store has it all!

May 2, 2023
Jessika Sankt
Jessika Sankt
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Expert Advice & Top Brands!

They have all the best brands in one place, and their Product Specialists really know their stuff. The FORM Maximum Support Insole has been a lifesaver!

Apr 30, 2023

The Insole Store Customer’s Q&A

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The Insole Store FAQs

FAQ

What is theinsolestore.com?

TheInsoleStore.com is the largest, most convenient, and best place to shop all things for your foot comfort. They offer a wide range of products from insoles to arch supports, from orthotic sandals to orthopedic slippers, from socks to braces, and more. They aim to provide comfort and relief for your feet. The store operates online and is known for being a reliable retailer of shoe insoles, inserts, orthotic arch supports, orthotic sandals & footwear, and foot pain relief accessories. Their physical location is at 338 S Sharon Amity Rd, Charlotte, NC, 28211.

FAQ

About theinsolestore.com Popular Products and Services?

TheInsoleStore.com is known as the largest, most convenient, and best place to shop for all things related to foot comfort. Their popular products and services include a wide range of items such as insoles, arch supports, orthotic sandals, orthopedic slippers, socks, braces, and more. They carry a large selection of top-quality brands for these products. The store also provides guides on how to choose the right insole, catering to different needs such as foot pain relief, sports activities like running, tennis, or basketball, and more. They pride themselves on being the most reliable online retailer of shoe insoles, inserts, orthotic arch supports, orthotic sandals & footwear, and foot pain relief accessories.

FAQ

About theinsolestore.com Payment Method?

TheInsoleStore.com accepts various payment methods. However, the specific methods are not listed in the available information. If you have a payment card as part of an FSA, HSA, or other such insurance plan, you may be able to make your purchase using this payment card. Please note that they do not offer the ability to bill insurance providers for your purchase. Also, it's important to know that the order confirmation emails/text messages always contain pricing information and serve as your primary purchase receipt. These emails are only ever sent to the billing email address or phone number entered during checkout. The packing slip included with your order does not contain pricing information.

FAQ

theinsolestore.com Return Policy?

TheInsoleStore.com has a 60-day return policy from the date of delivery. Items eligible for return include insoles and footwear in new condition, and any product with a Wear-Test Guarantee that is still within the Guarantee timeframe, even if the product has been used or worn. To return an item, you need to use their online return portal and provide a reason for your return as well as your requested resolution (refund to original payment method, refund to a gift card, or exchange). You can choose to use one of their return shipping labels or ship your return using a shipping carrier of your choice. If you choose to ship your return package without using one of their return shipping labels, please write your RMA number on the return package, or include the RMA number inside the package along with your return items.

As for their shipping policy, free shipping is available on orders over $20 within the continental United States. Most orders ship within one to two business days, and some will ship the same day.

FAQ

Can customers receive their refund on a different payment method other than the one used to place their order?

No, for security and fraud-prevention reasons, the company can only process refunds to the original payment method used to place the order.
FAQ

How do The Insole Store's customers earn and redeem rewards points?

Customers can join the Rewards Program for free, and it is automatic once they register. Rewards points can be earned and redeemed through the program.
FAQ

Is The Insole Store's return shipping free?

Yes, when customers opt to exchange their purchase for a different item or return their item for store credit, the return shipping is free.
FAQ

How long does it take for The Insole Store's returns to be processed?

Typically, after receiving a return, the company processes it within 48 hours.
FAQ

Does The Insole Store have a price match guarantee?

Yes, in most circumstances, The Insole Store offers a price match guarantee. If customers find the same product elsewhere at a lower price, The Insole Store is happy to match that price.

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